About Information Technology Directorate
MEFCC IT directorate has been established in July, 2015 with one director and two experts. The directorate is expected to create enabling environment to the MEFCC to increase efficiency. The directorate is responsible to transform the MEFCC workplace by enabling end user capabilities through access to data & services anywhere, anytime.
MEFCC, IT Mission
Enable the MEFCC mission through excellence in information technology.
MEFCC, IT Vision
MEFCC IT enables secure resilient capabilities to achieve interoperability, information sharing, and unity of effort for MEFCC and its partners.
- Network administration
- Database administration
- Web administration
- Maintenance, training and support
- People First: Our workforce is our priority. We create an open, honest, caring workplace where individuals have opportunities to test their potential.
- Secure: We are multi-threat and all-hazard ready. We have a smart, effective, efficient, risk-based approach to security. We are prepared and resilient.
- Innovative: We provide the information and tools to enable innovative problem solving. We partner with industry to bring smart innovations from the private to the public sector.
- Integrity: We do no harm. We are transparent and fair.
- Results Oriented: We are flexible, responsive, and service minded. We recognize the urgency of our missions.
- Efficient: We are cost effective, efficient, and look for innovative solutions. We share resources.
- Collaborative: We choose to partner first, to coordinate and leverage efforts. We are interoperable and integrated.
GOALS & OBJECTIVES
|Goal 1: Workforce||Goal 2: Innovative Technology||Goal 3: Service Delivery||Goal 4: Cyber-security||Goal 5: Governance & Accountability|
|Attract & develop an engaged & skillful IT workforce to ensure long-term mission success.||Transform the MEFCC workplace by enabling end user capabilities through access to data & services anywhere, anytime.||Establish a model for continuous business process improvement that enables transparent, data-driven decisions & rapid delivery of high quality IT capabilities.||Empower MEFCC & its partners to operate secure IT systems & networks, keeping ahead of evolving cyber threats.||Improve the IT environment through the maturation of IT governance & accountability.|
1.1 Attract, develop & maximize retention, engagement & productivity of a high-caliber IT professional workforce through inclusive, effective leadership & investment in succession planning & employee development.
1.2 Solidify a unified culture of mission-focused & results-oriented performance across the MEFCC IT community to increase organizational performance.
1.3 Enable the MEFCC workforce to execute its responsibilities more effectively through access to data & technology.
2.1 Optimize the end user experience with data, access, & services, providing cost efficiencies & workforce productivity.
2.2 Develop interoperable technologies that enable detection of & resilience against threats.
2.3 Advance the implementation of the Homeland Security Information Sharing environment.
2.4 Enable end-to-end delivery of mobile solutions that enhance enterprise-wide mobile computing capabilities for successful mission outcomes.
3.1 Enhance IT capabilities of MEFCC & its partners by ensuring operational excellence, framed by service level agreements that meet the requirements of the mission.
3.2 Create a customer service model to improve delivery of high quality IT services, including transparent expenditures & consumption based costs.
3.3 Advance the adoption of scalable, flexible, cost-effective, accessible services through enterprise & brokered service offerings.
3.4 Promote effective, timely, & informed decision-making through analytic, knowledge-based technologies & workflow process re-engineering.
4.1 Adopt risk-based common policies & best practices that meet & anticipate compliance standards to effectively eliminate vulnerabilities & mitigate cybersecurity threats.
4.2 Enable secure communications to effectively support the mission of MEFCC & its partners.
4.3 Enhance the MEFCC security model by moving to a next-generation network security architecture that accommodates public cloud services, improves on current PEP structure, & integrates new technologies.
5.1 Streamline reporting processes to allow for increased focus on workload productivity.
5.2 Improve transparency of IT costs through enhanced service & performance metrics.
5.3 Employ robust governance processes for guiding IT investments that includes roles & responsibilities at both MEFCC Headquarters & Component levels.
5.4 Promote strategic sourcing or other procurement vehicles capable of enabling mission critical activities for more efficient & cost-effective provision of services.
|An engaged IT workforce that possesses relevant skill sets, provides innovative IT solutions & works collaboratively to support mission demands.||IT resources, including networks, systems & data, are available for the right people, at the right time, in the right locations, for improved mission execution. The MEFCC workforce is mobile, interoperable & secure.||IT services operate in accordance with service level agreements. IT business processes support the transition from traditional service provider models to new broker models, including transparent, consumption based billing.||IT systems & networks are proactively managed & monitored to ensure weaknesses are identified, compliance with best practices is maintained & risk-based strategies are in place to adjust to rapid changes in the threat landscape.||Enterprise IT governance & management practices drive decision-making to achieve efficiencies, maximize investment value & optimize IT support for successful mission outcomes. Roles & responsibilities are clearly defined, ensuring transparency & accountability.|
Team Name and Responsibility
|No||Team Name||Team Responsibility|
|3||Maintenance and Support Team||
Contact the director
|Director Full Name||Contact Address||Educational background|
HENOK AHMED ALI
|Email: email@example.com||MSc. in Information Technology|
|Floor and Room: Bround, 101|
IT Staff List
|1||HENOK AHMED ALI||IT DIRECTORATE DIRECTORfirstname.lastname@example.org||0910221707|
|2||CHALACHEW MULUALEM EWENETU||SENIOR NETWORK ADMINISTRATOR IIemail@example.com||0913751721|
|3||ELSABETH MULATU NEGASH||NETWORK ADMINISTRATOR IIfirstname.lastname@example.org||0913701550|
|4||AMELEWORK TEFERA BKELE||JUNIOR NETWORK ADMINISTRATORemail@example.com|
|5||KALKIDAN TILAHUN||JUNIOR COMPUTER MAINTENANCE EXPERTfirstname.lastname@example.org||0913928633|